Política de reembolso
Refund Policy
Last updated: July 25, 2026
Thank you for purchasing StartInk – From Zero to Your First Client.
This Refund Policy applies to all digital products, including online courses, digital educational materials, downloadable resources, and any other digital content sold through our website.
By completing your purchase, you acknowledge that you have read, understood, and agreed to this Refund Policy.
1. Digital Products
All products sold through this website are digital products delivered electronically. Due to the nature of digital content, all sales are considered final once access to the purchased content has been granted.
Because digital products cannot be returned after delivery, we do not offer refunds, returns, or exchanges except where required by applicable law or as expressly stated in this policy.
2. Immediate Access to Digital Content
After your purchase has been successfully processed, you will receive access to the course and any included digital materials.
By purchasing a digital product and requesting immediate access, you expressly consent to the immediate performance of the contract.
If you are located in the European Union, you acknowledge that once access to the digital content has begun, you lose your statutory right of withdrawal to the extent permitted by applicable law.
3. Refund Eligibility
Refunds will only be issued under the following circumstances:
- You were charged multiple times for the same order due to a payment processing error.
- You did not receive access to the purchased course because of a technical issue caused by us, and we are unable to resolve the issue within a reasonable period.
- A refund is required under applicable consumer protection laws.
Refund requests based on personal preference, change of mind, lack of usage, failure to complete the course, misunderstanding of the product description, or dissatisfaction after accessing the digital content are not eligible for a refund.
4. Technical Support
If you experience any technical issues accessing your course, please contact us before requesting a refund.
We will make reasonable efforts to resolve any technical problems as quickly as possible and restore access whenever possible.
5. Unauthorized Transactions
If you believe that your purchase was made without your authorization or as a result of fraudulent activity, please contact us immediately.
We may request additional information to investigate the matter before processing any refund.
6. Chargebacks
Before initiating a chargeback through your bank or payment provider, we encourage you to contact us so we can attempt to resolve the issue directly.
Fraudulent or abusive chargebacks may result in the suspension or permanent termination of access to our digital products and services where permitted by applicable law.
7. Contact Information
For any questions regarding this Refund Policy or your purchase, please contact:
Business Owner: Gisela Mantecón Fernández
Email: gmfwbbj.g@gmail.com
Business Address:
Calle Genciana 73F
Seville, Spain
8. Changes to This Policy
We reserve the right to modify or update this Refund Policy at any time to reflect changes in our business practices, legal requirements, or operational needs.
The updated version will become effective immediately upon publication on this website. Customers are encouraged to review this policy periodically before making a purchase.